Patient Care

Zuellig Pharma PatientCare is your strategic partner to bring patients to the centre of healthcare experiences.
Our goal is to provide comprehensive patient care solutions that go beyond medication. Through strategic collaborations with stakeholders, we develop innovative solutions that prioritise patient-centric care and address the root causes of non-adherence. Our focus is on improving access, affordability, education, and disease management throughout the patients' journey.
Patient Program in Action
Program Enrollment Affordability Solutions
Welcome Call
Ongoing Patient Education & Support
Patient Satisfaction Survey
Our patient programs are highly governed by these main pillars:
Quality & Compliance
Provide high-quality patient care while ensuring legal compliance with local laws, regulations, industry rules and standards.
Medical Oversight
Prioritise patient safety and treatment outcomes while upholding medical ethics and codes of practice.
Data Privacy & Security
Comply with applicable data protection laws.
Our Solutions
Awareness and communication
Zuellig Pharma offers healthcare communication and education services to promote disease prevention and management. Our experts share medical information through webcasts, reports, newspapers, and collaborations with key opinion leaders to enhance healthcare outcomes, efficiency, and cost-effectiveness.
Affordability Solutions
One of the critical roadblocks to patient adherence is affordability of medication. Our customised Patient Support Programs provide multiple solutions so that patients can start their treatment upon completing a guided enrolment process.
Adherence Solutions
To support healthcare providers, we provide easily understandable materials through various communication channels to disseminate information and education to patients to improve health satisfaction.
Awareness and communication
Zuellig Pharma offers healthcare communication and education services to promote disease prevention and management. Our experts share medical information through webcasts, reports, newspapers, and collaborations with key opinion leaders to enhance healthcare outcomes, efficiency, and cost-effectiveness.
Affordability Solutions
One of the critical roadblocks to patient adherence is affordability of medication. Our customised Patient Support Programs provide multiple solutions so that patients can start their treatment upon completing a guided enrolment process.
Adherence Solutions
To support healthcare providers, we provide easily understandable materials through various communication channels to disseminate information and education to patients to improve health satisfaction.
Zuellig Pharma works with institutions and communities to drive improved access to medications and vaccines.
Vaccination Programs
Named Patient Programs
National Support
Ancilliary Services
Vaccination Programs
The end-to-end program includes website registration and ordering, delivery of products to the site, administration of vaccines, data and insight reports to evaluate effectiveness, as well as options for ongoing patient management programs. Our patient care solutions help to tackle access and education barriers while our sophisticated supply chain expertise ensures the integrity and quality of vaccines to the last mile of distribution.
Vaccination Programs
The end-to-end program includes website registration and ordering, delivery of products to the site, administration of vaccines, data and insight reports to evaluate effectiveness, as well as options for ongoing patient management programs. Our patient care solutions help to tackle access and education barriers while our sophisticated supply chain expertise ensures the integrity and quality of vaccines to the last mile of distribution.
Clinical Trial Support
About Us